At Kanishka Chains, we strive to deliver your jewelry safely, securely, and on time. Please read our shipping policy carefully to understand our procedures and commitments.
1. Shipping Locations
We currently ship across India. For international shipping, please contact our customer care team prior to placing your order.
2. Processing Time
Orders are processed within 2–4 business days after payment confirmation. Custom or made-to-order items may take additional time, which will be communicated at the time of purchase.
3. Delivery Timeline
Once shipped, deliveries typically take 3–7 business days, depending on the destination. Delays due to unforeseen circumstances such as weather, public holidays, or courier issues are beyond our control, but we will keep you informed throughout.
4. Shipping Charges
We offer free shipping across India on all prepaid orders. Additional charges may apply for express delivery or international shipping, which will be clearly mentioned during checkout.
5. Tracking Information
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this to track the status of your package on the courier’s website.
6. Packaging and Insurance
All products are securely packaged and fully insured during transit. Please do not accept any package that appears damaged or tampered with. In such cases, contact us immediately.
7. Undelivered Packages
If a package is undelivered due to an incorrect address or unavailability of the recipient, it will be returned to us. Reshipping can be arranged at the buyer’s cost.
For any questions regarding shipping, please contact our support team at Email – vipinshakya01@gmail.com \ Number – 9410675806